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Frequently Asked Questions

Find out more about our products.


What services does the Australian College of Financial Advisers provide?

The Australian College of Financial Advisers provides comprehensive educational study notes (study guide, mind maps and model exam) to assist financial advisers to pass the compulsory 3.5 hour ASIC Financial Adviser Exam.

All of our products are reviewed by qualified lawyers and accredited financial advisers that have passed the Financial Adviser Exam.


How long will it take to receive my order?

Hard Copy:

Orders take one to two business days to arrive. All Australian College of Financial Adviser products are sent by express post and are dispatched as soon your payment is received via PayPal (credit card).

Electronic Copy: 

Secure electronic copies of Australian College of Financial Adviser documents will be sent via Blackberry Workspaces within 24 hours.


How long can I view a document sent to me via Workspaces? 

You will be able to access documents sent to you via Workspaces for up to 12 months. If you still wish to be able to access the document after this time you will need to request an extension.


Can I copy, print or download electronic copies of the documents sent to me via Workspaces?

No. You may only view documents sent to you by Workspaces. In order to protect the Australian College of Financial Adviser’s intellectual property and to reduce the piracy of our products, we only grant a licence to view our products electronically. 


How do I order?

All orders need to be made online.


How do I pay?

All payments are made PayPal (Credit Card). 

  • Payment is received instantly and your order is dispatched immediately.


Can I share products?

Sharing Australian College of Financial Adviser products without our written permission is strictly prohibited. As soon as we receive evidence that our copyright has been breached we immediately proceed to: 

  • Inform ASIC of the misconduct; and

  • Pass the matter onto to our legal team to pursue in the appropriate legal jurisdiction.

For more information please refer to our terms and conditions.


Does reading and completing the model exam questions contained in the ACFA Study Guides qualify for CPD points and will I be issued with a CPD certificate?

Under the Corporations (Relevant Providers Continuing Professional Development Standard) Determination 2018 (the Determination) financial advisers must perform 40 hours of CPD per year.

The Financial Planning Association of Australia has accredited the resources available from ACFA for CPD points. A breakdown of the CPD points is available on our CPD page.

You will be provided with a CPD certificate upon completion of the ACFA Financial Adviser Exam Online CPD Course. Please note that ultimately, licensees will determine how the CPD will be allocated in line with their internal CPD policies.


Satisfaction Guarantee

If you do not believe that our products are an invaluable resource to assist you with your studies, the Australian College of Financial Advisers will provide you with a 50% refund. (terms and conditions apply*)

For more information please refer to our refund terms and conditions.